I canceled my account well before the free trial period but I was charged 41.34 on 2/10/25. Please issue me a refund and make sure my account is closed. Thanks.
Topic summary
A user reports being charged $41.34 on February 10, 2025, despite canceling their Shopify account before the free trial period ended.
Requested Actions:
- Refund of the $41.34 charge
- Confirmation that the account is fully closed
Status: The issue remains unresolved with no responses yet. This appears to be a billing dispute requiring Shopify support intervention to verify the cancellation timing and process the refund request.