Can anyone help me remove this in the bottom right corner? :
https://2kidc5zxx9ka30st-66575565096.shopifypreview.com
Topic summary
Issue: A store owner wants to remove a floating button appearing at the bottom-right of their Shopify store (preview link and screenshot provided).
Latest input: A responder cannot see the button on their end and suggests it likely belongs to a Shopify app and appears only when the store owner is logged in as admin (i.e., not visible to customers).
Implications: The button may be an admin-only widget; public visitors likely do not see it.
Suggested actions:
- Review installed Shopify apps for any floating widget/chat/marketing tools and disable or adjust their display settings.
- Test the storefront while logged out, in an incognito window, or using “View as customer.”
- If identified, contact the app’s support for removal guidance or uninstall the app.
Status: Unresolved; awaiting confirmation from the store owner.
Hi @Daniel19901
I guess this button belongs to a Shopify app you installed for your store and appears when you log in as admin only because I cannot see it on my end.