Hello, I am having an issue with a couple product pages that use an app for variants/option sets. When a customer orders items connected to an option set and then use SHOP PAY to checkout from the product page directly, they are not charged for these items as I recently learned that the app I am using is not compatible with a dynamic product page checkout option like ShopPay.
This is causing an administrative nightmare on my end as my team then needs to reach out to each customer and ask what items they wanted and send a custom invoice and then merge the orders prior to fulfillment.
The app is suggesting that I remove the ShopPay option from these product pages only, but after talking to Shopify it is my understanding that is is an all or nothing option. Meaning, I can remove ShopPay but it removes it from ALL product pages and the checkout page. Seeing that the majority of my customers use ShopPay I do not wish to do this heading into a very busy holiday season.
What other options do I have, if any?
Hello @LunaJade . Hello, could you please provide your website URL so that I can check it and let you know how to remove it from the specific product pages?
Create a separate product template and name it ‘No ShopPay.’ Add the code provided below to this template. Since you are using the OS 2.0 Shopify Broadcast theme, there should be an option to create a new product template. Assign this ‘No ShopPay’ template to all products where you do not want the Shop Pay installment text to appear
.shopify-installments__content {
display:none;
}
Thank you!
I am not super familiar with how to create new product templates but will see what I can do. I may have more questions once I get in there 
@LunaJade That sounds great! Don’t hesitate to reach out if you have any questions or need guidance. I’m here to help, so feel free to ask as you explore the product templates 
. You’ve got this!
Hi! So I got copied the theme and created a “shoppay” product page. Now that I’m here, where do I enter this code? When I click on the three dots by my draft template I says “edit code” but when that opens I am lost!
