Research: Problems faced by a Shopify merchant regarding chatbots

Shopify Discussion
1

Hey Folks,

By publishing this request here, we want to research and gain a close understanding of the main issues faced by an e-commerce merchant when it comes to implementing a chatbot on their e-commerce store.

Would be very useful if the community can help enumerate a few important, urgent and unmet needs that they have around the current chatbot ecosystem.

Thanks for your answers in advance.

Best regards,

Team Kommunicate.io

2

Following this thread to see how no-code has evolved our thought process. I am also building buddhi.ai

Hoping this conversation will pull in some insights for me too.

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