Return Status Integration

Hi experts,

I have been trying to integrate shopify with Odoo ERP through REST API’s. Order to fulfillment mechanism is working perfect but i am unable to integrate returns.

Currently, shopify integrates the refund but doesn’t integrate returns that comes before refunding process.

Please let me know if there is any possibility to integrate ‘Returns only’ through REST API.

Hello rabiya_sohail,

Great questions around our return APIs here. In addition to our updated API docs, we have extensive documentation, including an overview that covers the general approach to building with the return APIs, considerations for apps managing returns, as well as outlining some of the limitations - more here:

You can manage returns only using the GraphQL Admin API. Return management workflows using the REST Admin API aren’t supported.

If you are looking for assistance with integrating your ERP and need to leverage the GraphQL APIs we suggest; either connecting with a partner/developer/expert; or, consider reviewing our developer resources. We provide several blogs for developers getting started with GraphQL, three Official Shopify API Libraries with support for GraphQL (ruby, node.js, PHP), as well as the vast selection of docs above with examples for using the return APIs.

Hope this offers a few insights and some direction towards your solution - Cheers!
@awwdam - Shopify Developer Support