Sale badge not showing on mobile

Store Design
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Topic summary

A user reports that sale badges display correctly on desktop but fail to appear on mobile devices on their collection page (countinghearts.com/collections/frontpage).

Attempted Solution:

  • Another user suggested a YouTube tutorial video about sale badge configuration
  • The original poster clarified this doesn’t address their specific issue, as the badges are already configured and working on desktop—only the mobile display is broken

Current Status:

  • Issue remains unresolved
  • The problem appears to be a mobile-specific rendering issue rather than a configuration problem
Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

On the collection page the sale badge not shown on mobile. On desktop it works fine.

https://countinghearts.com/collections/frontpage

2

Hi there @Elay you should have a look at this video here https://m.youtube.com/watch?v=Q2fV0QJcVCc and it should helpful in sorting it out for you. Let me know if this helps you out.

3

Hi @Bundler-Manuel thanks for reply

I think it’s a different use case.

I already have the sale badge it’s just not showing on mobile