Dear Community Members,
We are in Shopify’s review stage of Shopify’s onsite credit card payment App, We have an issue we are seeking for some help here. First of all, to summarize the workflow of installing this App,
step one: Merchant go to Shopify Merchant portal
step two: Merchant searches and finds our payment App
Step three: Merchant installs our app and then is redirected to our portal to apply for approval of activating the payment app.
Step Four:Merchant will be redirected to the Shopify Merchant Portal after submitting KYB in Step three in our portal.
Step Five: The status of the application will usually be pending for 1-2 business days. Once Merchant is approved, We will send a notification to Shopify and Merchant can then click Activate on Shopify’s merchant portal to start using our Payment App. (Before the approval, the activation button won’t be avai
One requirement from the App Review team is to ask us to display a banner on the shopify merchant’s portal page on Step Four above: The banner should show that the application is pending. However, since this is a shopify merchant portal, we are not sure if we will have control to even display the banner in the portal. Anyone we can provide some guidance here is highly appreciated.