Hi, I’m trying to set up the Shopify Markets feature to work properly with my inventory. I need help with multi-location inventory set up.
I have 3 markets and 3 corresponding fulfillment centers (US and EU and UK) with separate inventory for the same products. The problem with Shopify Markets is that if I have product A available either in the US OR in the EU, then Shopify makes it available for purchase in BOTH Markets, regardless of where the user is shopping from.
I need to implement a feature that Shopify used to have but then discontinued. It’s called “Contextual Inventory with Markets”:
https://help.shopify.com/en/manual/markets/inventory_and_fulfillment
The gist of it is that: if product A is sold out in the US location, then it should appear as “sold out” to customers shopping in the US, even if it is available in the EU fulfillment center.
Here is an example.
Product A Inventory: US - 0; EU - 5;
Product B Inventory: US - 3; EU - 0;
Product C Inventory: US - 0; EU - 0;
Here is my requirement:
For a customer from the US, products A and C should appear as “SOLD OUT”
For a customer from the EU, products B and C should appear as “SOLD OUT”
The current Shopify implementation is that for ANY customers, only Product C appears as “SOLD OUT”. Both Products A and B are available for purchase, regardless of customer location.