Hi all, I was hoping someone could help me solve an issue I’ve been running into and have seen very little out there about it.
I’m setting up a Shopify Store for my manufacturing company. The challenge I’m facing is that we do not typically charge customers until their order is ready to be shipped. This is because of the nature of our product sometimes needing longer lead times for parts, depending on the material and assembly time that goes into it. They are large parts for agricultural machinery, which means some of the more complex parts can have a lead time in the form of “months” rather than days or weeks.
I am struggling with how to capture payments in this instance. I want to be able to collect the credit card information upon order placement in order to discourage buyers backing out, but then wait to charge their payment method on file until their order is packaged up and ready to be shipped.
To add an extra complication, my shipping charges can vary significantly and I am also hoping to add on that charge to their payment on file once their order is packaged up and ready.
I’m not sure if I would need to hire a developer, download an app, or just configure my payment settings in a specific way in order to get this done, but I am open to whatever direction someone can give me on this issue.