Hi All , I am using the Dawn theme and the ReleasIt form (‘Shop Now’ button) to capture the orders. There is a strange behaviour in the Cart page where the ‘Shop Now’ button disappears whenever an item/quantity is modified within the Cart page. The button re-appears only if the browser page is refreshed.
I am stuck with this issue for long time , even the shopify support advisor couldn’t resolve this issue.
Kindly let me know if any fix/guidance to resolve this issue.
Hey @ShopifySoumo
Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.
Best Regards,
Moeed
Hi @Moeed - This is my store link - https://www.householdbliss.com/
@Moeed Shopify hid my account for some reason , so couldn’t respond earlier.
This is the screenshot of the ‘Shop Now’ button in the Cart page.
@Moeed When I modified the item quantity , the ‘Shop Now’ button disappears as is seen in below screenshot.
I recommend you use the “Shop Now” button only on the product page or remove the quantity selector on the cart page. Alternatively, you must contact the support team of the “Shop Now” app so they can check and fix the issue for you.
@ShopifySoumo there is a chance that shop now code is conflicting with some javascript code in theme or other app and hence it stops working. I recommend to disable other apps and check if it is working. So we can come to know if it is due to app or theme code
I don’t think a Shop Now button is good to be on the Cart page. Is this supposed to be the Checkout button, but just worded wrong, or did you put that in on purpose?
This button is the ReleaseIt app’s Shop Now button , it’s present in the product page as well , and works just fine.
Glad to hear you fixed your problem and it works great 
@Maximus3 I never mentioned problem is fixed , I only said that in the product page the button works fine , the main issue what I am trying to highlight here is the Cart page.
I don’t know anything about that app, or why that button is in the cart page, or why it has “Shop Now” as the text, but as a customer that would be very confusing. I’m in the Cart page, why would I want to Shop Now? The Shop Now button, in normal sites, is on the Homepage and it takes me to some Collections page, to browse products.
Logically, if you have a button on the product page that adds the product to the cart and navigates to the Cart page, it doesn’t make any sense to put that same button on the Cart page. What do you think it should do? Add the product and navigate to the Cart page again? Seems not right. The button should take you to Checkout. That’s why it’s called the Checkout button (normally)
It’s your site, you do what you want, but I think you should at least consider removing it.
@Maximus3 Yes that button opens the checkout form for the customer , be it from the product page or the cart page. My only objective from this post is to understand what is the technical issue which is causing the button to disappear from the Cart page when an item/quantity is modified within the cart.
The button disappearing is probably a Javascript conflict with the app, that needs the app to reinject the button after the cart update. It is very confusing though, having the Checkout button say “Shop Now”.
After my checking, it is better to change the button from Shop Now to Checkout, as it displays on Cart page and Shop Now button is usually used on product pages. A kind reminder here.
@Maximus3 Yes , I really thank you for the suggestion of renaming the button.
I am not much of a coder , would it be possible for you to direct at what part of the code I need to make the changes related to Javascript conflict you mentioned -?
@SEOAnt-Vera Thank you for the suggestion of renaming the button. But could you kindly help with the main issue that the button disappears from the cart page -?
Hi @ShopifySoumo ,
As we checked, the “Shop Now” button is being added dynamically by a third-party app. Because of that, it disappears when the cart is updated, since the theme’s cart script doesn’t re-initialize it. This behavior is coming from the app itself, so you’ll need to connect with the app’s support team to get it fixed.
