Hi,
My current price in the Shop Pay installments message is shown as a regular number, and I want to make it a Bold number.
for example: "Pay in 4 interest-free installments of $13.74 with ShopPay "
How can I do that and which code do I need to change inside the theme?
Thanks a lot!
Hi there, @Anastasia8 . Thanks for bringing your question to the Shopify Community! I hope you’re doing well!
When it comes to adjusting the coding of your Shop Pay messaging, our Theme Specialists may be able to provide you with some assistance. I just have a few questions I’d like to ask you before saying that for certain:
- What theme are you using in your store?
- How was the Shop Pay messaging added to your store originally?
Please, follow up with me when you can, so we can continue to work towards a resolution for you.
Hey there,
I’m using the Debuitfy theme, it’s not a free Shopify theme and the code was added by me on the product page code like it’s said on the Shopify help center.
It’s appearing now on my website.
I got an answer from the Debutify support saying that I need to contact Shopify because it’s in their backend.
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Hi again, @Anastasia8 . Thanks for following up with me, and sharing all of that additional context!
Sort of an interesting situation here. Debutify is a third party service, and the type of coding you’re looking to adjust to bold your Shop Pay Pricing would be housed within the theme coding, and not somewhere within Shopify’s backend. I’m wondering if there was perhaps a misunderstanding on Debutify’s end regarding what was being requested.
For third party themes, adding the Shop Pay coding, and other customizations, are typically meant to be handled by the merchant or the third party service they’re using. However, our team may be able to assist here directly, or advise on some best next steps.
You mentioned being directed to our Support Team. Have you already reached out to them via the Live Help Portal? If not, I recommend doing so using this link here: https://bit.ly/3c5icUc. Our Advisor can likely assist you via one of two steps:
- Our Live Team can discuss your request with one of our Theme Specialists and investigate if they can assist with this bold request. We can’t ensure that they will be able to help, but it never hurts to ask, just in case they can!
OR
- The advisor you connect with will engage in a process where they will reach out to Debutify again on your behalf to request their assistance with supporting their theme. This allows for some additional clarification between Shopify, yourself, and Debutify, and also allows for our team to speak with Debutify regarding some next steps to consider if they’re unable to assist.
I recommend that you take some time to reach out to our team directly, and discuss this situation with one of our Advisors. If you have any additional questions for me here, please feel free to follow up with me once again!