Shopify app upgrade to App Bridge 2.0 warning shown when using App Bridge 3

Retired Boards Appdev Partners Discussion

Topic summary

Unexpected warning on the Shopify Partners dashboard required migrating the app to App Bridge 2.0+, despite the app already running App Bridge 3 for over a year. App Bridge is Shopify’s JavaScript SDK used for embedded app integrations.

Actions taken: Partner Support was contacted but deemed the issue out of scope and provided no details. The OP requested guidance from the community/Shopify devs and shared a screenshot (image is central to the report).

Update: A participant asked if the issue persisted. The OP confirmed the warning has since disappeared.

Outcome and open questions: No explanation was provided for why the warning appeared or was cleared. The thread remains open, with a request for Shopify to clarify the detection logic or criteria triggering the notice.

Summarized with AI on January 13. AI used: gpt-5.
1

Recently we got a notice on our app partner’s page, stating that we need to migrate our app to App Bridge 2.0 or higher to continue to be available for installation.

The app is using App Bridge 3 and the migration was done more than a year ago, and this detection does not make any sense.

We have contacted the partner’s support and they do not provide any further information, stating that this is out of scope.

Does anyone else have this issue if any of the Shopify devs are here could you please let us know what should we do to investigate this further?

Here is a screenshot of the notice.

Shopify Partners 2023-10-25 17-41-41.png
Shopify Partners 2023-10-25 17-41-41.png3024×1654 377 KB

5 Likes
2

Hi JonidaM,

Are you still seeing this issue?

3

Hi Liam,

No the warning is no longer shown, but we still do not have an explanation for why it happened in the first place. Would be glad if you could provide any information.