I accepted a Capital Offer on July 24th, and my application is still pending approval as of today, August 15th. I’ve tried speaking to customer care, but all they can tell me is that the application is still in review and that they are dealing with a large volume of cases, which might delay some processes. Has anyone had a similar experience, and how long did it take?
Topic summary
A merchant accepted a Shopify Capital offer on July 24th but remains in pending status as of August 15th (over 3 weeks). Customer support attributes the delay to high application volumes without providing a specific timeline.
Recommendations while waiting:
- Monitor payout settings and email regularly
- Prepare current financial statements and sales reports in advance
- Consider researching alternative funding options as backup
Current status: At least one other merchant reports experiencing the same prolonged pending period, suggesting this may be a broader issue. The discussion remains open with no resolution yet provided.
Just what happens sometimes when theres a high volume of review Capital offers can be delayed While you are waiting, dont just wait please keep an eye on your Payout Settings along with your email In the meanwhile get those current financial statements and sales reports in order Already on your desk when you hear back enables you to act faster if situation arises Once we do get back to them a bit quicker or enable you to investigate alternative funding options which is always a good idea anyway
Hello, have your application status changed. I am in the same boat.