Shopify CLI can't login

Retired Boards Appdev Tools
1

Hi all,

I’m having an issue logging into my store. This is the first time I’m attempting this.
When running shopify login --store={myStoreName}.myshopify.com I get this error:

✗ An unexpected error occured.
	To submit an issue include the stack trace.
	To print the stack trace, add the environment variable SHOPIFY_CLI_STACKTRACE=1.

** [Bugsnag] 2022-03-16 14:23:24 +0100: Unable to send information to Bugsnag (https://notify.bugsnag.com), #

I've tried reinstalling everything, researching about OpenSSL certificates, shopify CLI info, and following countless tutorials to what I think might be the problem and I just end up with the same error every time.
I'm using a mac.
Anyone encounter this before or could you point me to something that could help? Thank you so much.
1 Like
2

Hi @tt11

Thanks for reaching out. This looks similar to a couple of issues I found on the CLI github issues page - https://github.com/Shopify/shopify-cli/issues/2065

and

https://github.com/Shopify/shopify-cli/issues/1673

I believe we do support Ruby 3.0, however you might want to try a lower version. I would also recommend making sure all your gems are up to date. If you’re still experiencing the issue, please post a new issue to https://github.com/Shopify/shopify-cli/issues

Thanks!