Shopify collabs - signup brand info page -line break issue

Shopify Apps
1

Hello everybdody,

I am starting with Shopify Collabs and when you click the link to apply, you will get to my shopify collabs - profile - brand info.

In my dashboard the whole text is structured fine and has clean line breaks.

But the end resulst looks like picture attached.

I habe tried
already and shopify support asked my to try Shift + Enter, but both things don’t work.

Maybe anyone has some idea?

Screenshot_20250523-191214_Chrome.jpg
Screenshot_20250523-191214_Chrome.jpg1080×2340 241 KB

Many thanks,

Theresa

2

I can’t see the br tags there. You should use the type HTML input for the text in the theme customizer instead of rich text or simple type text input.

3

I can only edit the text within shopify collabs app - settings - profile.

There is no other type of customization like rich text.

If so, please correct me.