Shopify Community AMA: User Research with CXL

Community Events

Topic summary

An interactive text-based Ask Me Anything (AMA) session is scheduled with Hesh and the CXL team, focused on helping Shopify merchants leverage user research to improve their stores.

Event Details:

  • Date: Wednesday, April 23, 2025
  • Time: 11:30 AM - 1:00 PM EDT (updated start time)
  • Format: Text-based Q&A in the Shopify Community (no video/camera)

What Participants Will Learn:

  • Interview and story excavation techniques
  • How to align user research with company objectives
  • Mapping research insights to business opportunities
  • Using research to inform business decisions

How to Participate:

  1. Navigate to the CXL AMA board
  2. Click “Ask a Question”
  3. Submit questions via text posts
  4. Engage with Hesh’s written responses and connect with other merchants

Participants are encouraged to share the event and review the Rules of Engagement before joining.

Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.
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*Please note, this event now starts at 11:30 am EDT### ### Learn how user research can improve your Shopify store!

Join us for an interactive, text-based Ask Me Anything (AMA) session with Hesh and the team from CXL. Get direct insights and advice tailored for Shopify merchants looking to utilize user research to improve their business.

:date: Date: Wednesday April 23, 2025

:eleven_o_clock: Time: 11am - 1pm EDT

What to Expect:- Real-Time Q&A: Get immediate answers to your user research questions from Hesh of CXL.

  • Expert Insights: Discover interview and story excavation techniques and how to map those to your company objectives and map out opportunities. Learn how user research can influence your business decisions.
  • Community Connections: Engage with fellow Shopify merchants and learn from each other.

How It Works

To participate:

  1. Go to CXL AMA board.
  2. Click Ask a Question
  3. Write your question and click Post.
  4. Join the conversation without the camera! All participation is via text in the community. Hesh will reply in text.

You’ll find your question and its answer in your Profile or on the board afterward.

Add to your Google Calendar

Spread the Word!

Share this with your network and invite others to enhance their user research knowledge!

Click here to ask your questions now!

Read our Rules of Engagement before participating