Shopify Dawn Theme - Autoplay Product Videos on Product Page and Remove Controls

Shopify Discussion

Topic summary

A Shopify store owner seeks to autoplay product videos within the Dawn theme’s image carousel on mobile devices, without requiring user interaction or displaying video controls.

Current Behavior:

  • Videos are uploaded to Shopify and included in Product Media (typically 2nd or 3rd in carousel)
  • Desktop: Videos autoplay when selected
  • Mobile: Videos remain static when scrolled to; users must tap play, which opens the video in a popup with controls

Desired Outcome:

  • Videos should autoplay directly within the image carousel on mobile
  • No popup or manual play button required
  • Seamless viewing experience similar to desktop

Status:

  • One community member suggested checking media layout settings with screenshots
  • Original poster confirmed these settings were already configured but had no effect on autoplay behavior
  • Issue remains unresolved with no working solution identified yet
Summarized with AI on November 14. AI used: claude-sonnet-4-5-20250929.
1

Hi Community - Is it possible on Dawn Theme to be able to autoplay videos within your Product Page on mobile?

My product videos are all uploaded to Shopify and included within the Product Media. I use the default Product Template for all my product pages. The product video is always included as the second or third image in the carousel.

On desktop, the video autoplays when selected, however, on mobile, when the user scrolls across to highlight the video, it remains static. They then have to press play and the video pops out with controls to play the video. The user then has to close the video to go back to the image carousel.

I would like the video to simply autoplay within the image carousel, without the user having to press play, or for it to pop out.

I have trawled the forums, but not found a solution. Here is an example of one I came across on another thread:

https://jaxxon.com/products/cuban-link-chain-3mm-gold?length=22

Here is an example product from my store:

https://asiela.com/products/speed-oversized-sweatshirt-burgundy

2

Hi, @Asiela

Follow the steps

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3

Thanks, but I already have these settings configured for my media layout. It has no impact on autoplaying of video media.

I want the videos within the image carousel to autoplay without any controls