Shopify Flow: Separately tag Instagram and Facebook Orders

[caretucker]

Hello. I’m looking to build an automation in flow that can differentiate between orders from our Facebook shop and our Instagram shop and tag them appropriately.

I know that the information is available in the additional details section on each order, but I’m not sure how that translates to flow.

I tried to tag by sub-channel, but its looping both shops under the FB umbrella.

TIA!

[paul_n]

If you can create a test order that uses Facebook or Instagram, you can use the sample data feature in Flow to see where, if anywhere, “Facebook” or “Instragram” are stored. Docs https://help.shopify.com/en/manual/shopify-flow/create/preview-data#sample-data

I’m not sure there sub-channels like that are storaged anywhere, but if you see it in the Admin it’s somewhere.

[caretucker]

I figured it out!

Since the information is stored in the additional details section, I was able to use the custom attributes variable (customAttributes_item.value) to differentiate Instagram and Facebook orders!

I’ll attach the flow below in case anyone else has similar issues.