Shopify Forms pop-up padding

Shopify Apps

Topic summary

A user is attempting to modify the bottom padding of a Shopify Forms pop-up (specifically a “GET $5 OFF” promotion) to align it with the height of their Live Chat bubble.

Issue:

  • Cannot locate where to adjust the pop-up’s bottom padding in Shopify Forms settings
  • Goal is to achieve visual alignment between the form pop-up and Live Chat element

Status:

  • Question remains unanswered
  • No solutions or suggestions have been provided yet
Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

Hello,

I am trying to adjust the bottom padding of the Shopify Forms pop-up (GET $5 OFF), but I cannot find where to do it. I need it to be at the same height as the Live Chat bubble.

Website: https://mysterylocks.com/

Any help is appreciated!

Thanks!

1 Like