I’m using the Shopify Forms app and I have a field that says “send file”. People send it but the file doesn’t arrive in the notification email.
Is there a way to make it arrive?
Topic summary
A user reports an issue with the Shopify Forms app where files submitted through a “send file” field are not being delivered in notification emails. They’re seeking a solution to receive these uploaded files.
Current Status:
- Problem remains unresolved
- One response suggests the app may not be suitable for beginners but doesn’t provide a direct solution
- No clear workaround or fix has been identified yet
This appears to be a technical limitation or configuration issue with how Shopify Forms handles file attachments in email notifications.
Using Shopify Forms app is good but not advisable for beginners or user to makes use of it, but there are ways to go more about that , for more explanation…
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