Hello
We all know, Shop payment will keep transaction fees even though orders are fraud or cancel by customers.
We trying to figure out other way to avoid this type of policy.
We think about using 3rd party processor, but Shop still taking 2% and it wont refundable when order refund.
Is anyone have any other idea?
Thank you for your advise.
Regards
Hello, there’s actually a way around this. If you set up payment capture to manual, you will not get charged a fee until you capture payment. You have 10 days to capture payment, but this will allow you to cancel unfulfilled or fraudulent orders without losing out on the fees, as long as you haven’t captured payment yet. I usually only capture payment as I start to process the order.
Hope this helps.
Vandal’s Games