I just switched from Shopify’s monthly plan to the annual plan so I can get access to the Printify shipping calculator. Next step is to notify Shopify Support? Is there a Shopify chat option? I must not be able to find it. Please advise how to notify Shopify so I can start using the Printify shipping calculator. - thank you
You are correct in that you will need to chat with Shopify Support as they will need to enable the feature on your account. You can access our live chat option by logging in, entering your question, then selecting “contact support” at the bottom of the page that shows you the help articles.
If you are not seeing it, then please let me know what you’re searching for in the help centre so I can see if it aligns with what you’re trying to get support on.
Hi there, I have the same problem - just started out with the annual Starter plan, but cannot seem to find a way to contact support to get Printify Shipping Calculator enabled. Please advise. 
To access the option if it is available, or live chat, you’ll need to login, click the topic you’re needing helping with (ie order management), click a subtopic if required. Once you get to a page that says
Contact support
Review suggestions or continue to get support
You would scroll down to the bottom and select your contact option
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