Shopify only has Paypal and not Shop Pay for Germany?

Technical Q&A
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Topic summary

A user noticed that when switching to Germany as the payment country, the product page displays a PayPal button instead of the Shop Pay button that appears for other regions.

Likely cause:

  • Shop Pay may not be available or enabled for the German market in the store’s settings
  • Payment gateway availability varies by country, and PayPal is configured as the primary express payment option for Germany

Recommended troubleshooting steps:

  1. Check Settings > Payments in Shopify Admin to review which payment providers are enabled for different markets
  2. Review express checkout options and market-specific configurations if using Shopify Markets
  3. Verify Shop Pay availability for Germany and enable it if supported

Status: This appears to be normal Shopify behavior where payment methods automatically adjust based on customer location and regional payment settings, rather than a technical bug.

Summarized with AI on October 25. AI used: claude-sonnet-4-5-20250929.
1

I noticed today that when I switch payment country/currency selector to Germany that in the checkout page it shows Paypal instead of Shop Pay, anyone else have this?

2

sorry i meant instead of the Shop Pay button for the product page, it show the Paypal button on the Product page, so it changes the button from the Shop Pay button to Paypal button

3

This sounds like a common behavior in Shopify stores when payment methods are configured differently for different regions. Here’s what’s likely happening:

Why this occurs:

  • Payment gateway availability varies by country/region

  • Shop Pay may not be available or enabled for Germany in your store’s payment settings

  • PayPal is likely configured as the primary or only available express payment method for German customers

Things to check:

  1. Payment settings in Shopify Admin:

    • Go to Settings > Payments

    • Check which payment providers are enabled for different markets

    • Look at your express checkout options specifically

  2. Market-specific configurations:

    • If you’re using Shopify Markets, payment methods can be configured differently per market

    • Germany might have different payment gateway settings than your primary market

  3. Shop Pay availability:

    • Shop Pay isn’t available in all countries yet

    • Even if available, it might not be enabled for your German market

To fix this:

  • Enable Shop Pay for Germany if it’s available in your region

  • Configure consistent express payment options across markets

  • Or adjust which payment methods show based on your preferences for each market

This is definitely a normal Shopify behavior rather than a bug - the platform automatically shows the appropriate payment methods based on the customer’s location and your configured payment settings for that region.