Issue: A 404 error occurs when calling the REST endpoint /admin/api/2022-01/shopify_payments/balance/transactions.json to fetch Shopify Payments balance transactions.
Explanation: HTTP 404 indicates the requested resource doesn’t exist or couldn’t be found at the time of the request. This may occur if there are no Shopify Payments account transactions or if the API client lacks the necessary permissions (scopes).
Guidance: If the store does have Shopify Payments transactions and the app has the required Admin API scopes for transactions, the endpoint should return data. Forum staff cannot access authenticated store details and recommend contacting Shopify Support if the issue persists.
References: Links provided to Shopify response code documentation and the transactions resource/scopes.
Status/Next steps: Unresolved. Verify required scopes/permissions and confirm that Shopify Payments transactions exist on the store; if still failing, contact Shopify Support with specific transaction details (and the request ID).
Hello.
I’m trying to get the transactions using this endpoint, but I’m getting 404 error.
GET [https://{SOME_SHOP}.myshopify.com/admin/api/2022-01/shopify_payments/balance/transactions.json](https://{SOME_SHOP}.myshopify.com)
this is the X-Request-ID: 55fd7eb2-4f62-4b1c-a297-c90880bb1051
Thanks
Hello @Haitham1992 ,
A 404 status response code means that the resource either doesn’t exist of couldn’t be found at the time of the request.
We can’t offer authenticated support through the forums, but if there are Shopify Payments account transactions on the store, and they cannot be retrieved by an API client with the required scopes, please reach out to Shopify’s support directly with the specific details of the transactions that are not appearing.
Cheers,