Shopify plan to integrate with Malaysia e-invoice via MyInvois Portal (a portal hosted by IRBM)

Topic summary

Malaysia is implementing mandatory e-invoicing through the MyInvois Portal, a system hosted by IRBM (Inland Revenue Board of Malaysia). Multiple merchants are seeking clarification on whether Shopify plans to integrate with this government-mandated e-invoice system.

Key Concerns:

  • Users need to know if Shopify will support MyInvois Portal integration
  • Merchants want to continue using Shopify while complying with Malaysia’s new e-invoice requirements

Current Status:

  • A Shopify representative responded but appears to have misunderstood the question, discussing payment gateways instead of e-invoice compliance
  • The representative noted the provider isn’t currently listed and will share feedback with developers
  • No concrete integration plan or timeline has been provided
  • The discussion remains unresolved with multiple users still seeking answers
Summarized with AI on October 23. AI used: claude-sonnet-4-5-20250929.

As Malaysia is introducing compulsory e-invoice via MyInvois Portal (a portal hosted by IRBM), what is the plan from Shopify for integration from Shopify to Malaysia e-invoice via MyInvois Portal (a portal hosted by IRBM).

4 Likes

Would want to know the plan Shopify has for this upgrade as well..hope shopify can give us a solution so we can continue to use shopify in malaysia

Hi folks,

Thanks for reaching out to the Community!

In order to accept credit cards online as well as to get paid, you will need to select from one of our available Third-Party Payment Gateways. These supported payment gateways are not limited to specific Shopify plans, but rather available to all merchants. I’m not however, seeing the provider you’ve shared above currently listed and will be sure to share this feedback with our Developers! We’re always looking for ways to improve the platform and appreciate your suggestion.

Please let me know if you have any other questions.

would like to know more about this

Yes please