Has anyone else seen the new (terrible) sales tax reports dividing individual counties into multiple rows, usually without a jurisdiction-- for some reason? Is there a reason? Its not cities, as they are already separated. Some of them also have the wrong tax rates (like the jurisdictions match, but the rates do not)-- in fact a couple have rates that no district in New York have. Does anyone understand what’s happening here? Like, I have two lines for Albany county (NY), for Broome, for Greene, etc… and I dont think any of these counties have sub-districts or city-level taxation. Presumably other states are reported just as poorly? My best guess is that there are a bunch of transactions that didnt get the jurisdiction code-- like, maybe Shopify updated something, and transactions before (or after) the update were tagged/categorized differently and so then Shopify reports them like they are different tax jurisdictions with the same name. That seems the most likely? As theres really no other reason for every county to be seperated into multiple lines…?
At this point Im unsure if Im legitimately asking or venting at what clearly seems like a bug on top of a tax report that somehow got even worse from the old bad one.
Shopify: My god. You took what takes me 5 minutes at my other company with a different POS system into a multi-hour process involving me to manually sum things and unwind your report into something useable. Hire someone who has EVER done sales tax before in their life to program/design your tax reports. My. God. Not only is the new report STILL not providing data I actually need (gross sales on a county level) but you appear to have made it so much harder to reverse engineer to get the data I actually need.
APP Makers: Go away. Im not paying you $50-100 a month to make a report that doesnt f****** s*** just because Shopify cant be bothered.