I am using Shiprocket as shipping partner in my shopify store. I want to manage returns in a way that if the user creates a return order, it is created in shiprocket dashboard. Any recommended app?
I have already tried Yanet: Return Portal. They had some issues with Shiprocket and they have removed the SHiprocket integration from their app.
Hey there! I totally get how important it is to streamline returns when using Shiprocket with your Shopify store, and I’m here to help you find a smooth solution.
Since Yanet: Return Portal didn’t work out with Shiprocket integration, I’d recommend checking out Return Prime, it’s a solid Shopify app that supports custom logistics integrations and could potentially sync return orders to your Shiprocket dashboard with some setup.
Alternatively, AfterShip Returns is another great option; it’s known for automating returns and offers flexibility to connect with various shipping partners, though you might need to confirm Shiprocket compatibility directly with their support team. For a seamless process, head to your Shopify admin, install one of these apps from the App Store, and use their return management features to link back to Shiprocket, maybe you can test it with a sample return to ensure the order pops up in your dashboard as expected. If you hit any snags, Shiprocket’s support can guide you on API tweaks to make it work perfectly