Shopify Support says there is a Sales Quota to join Collective

Shopify Apps

Topic summary

A user received a direct supplier invite to join Shopify Collective but was redirected to a waitlist upon activation. Shopify Support informed them that new stores need $50,000 in sales within 12 months to qualify—a requirement not mentioned on the official Collective help page.

The user is frustrated because:

  • They created their Shopify store specifically to participate in Collective
  • The invite page advertises “sign up for free” with no mention of sales quotas
  • Official requirements don’t list this threshold

Another user confirmed that while invites suggest free access, internal criteria like sales history may apply to new stores. They recommend contacting Partner Support for clarification on whether this $50K requirement is accurate.

Status: Unresolved—the discrepancy between advertised requirements and Support’s stated policy remains unclear.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.
1

So I received a direct invite link from a supplier to join Shopify Collective. The invite page that they promote even mentions that you can “sign up for free” for Shopify, so clearly they are trying to attract new retailers to the site. Makes perfect sense to me.

Well, I go to activate my invite link and I get redirected to a “waitlist” screen for Shopify Collective. I contacted support, and they said it’s because my Shopify store is new and I need $50k in sales within 12 months to qualify to join Collective.

This was pretty frustrating, since the point of adding my store to Shopify was to participate in Collective. Also, nowhere on the Shopify Collective help page does it mention a sales quota. The requirements are listed very clear, and a sales quota is not on the list.

Does anyone know how to proceed? Was Support accurate with their information they provide me?

1 Like
2

Hi @Bayley

It’s natural to be frustrated. Even though the Shopify Collective invitation suggests access is free for all, it does not mean that you won’t need to meet an internal criteria such as sales history. Support may be right that new stores require a $50K level to trigger. Unfortunately, it’s not always so transparent. You can attempt to re-confirm with Partner Support for clarification.