Should I add a review facility such as Trust Pilot to my Shopify Store? Are there any others that are recommended and how do I install them?
Hi @Sandra_Mitchell .
Welcome to the Shopify Community! Happy to help you out with your questions.
You can most definitely embed Trustpilot reviews to your Shopify Store. Adding customer reviews can persuade a new, on-the-fence buyer to take action and make their own purchase. Potential shoppers can gather more information that is relevant to them by browsing customer reviews from like-minded consumers or other shoppers in situations similar to their own. There is actually a third party app called Trustpilot Reviews by Reputon here that will allow you to add Trustpilot reviews to your site. They offer a 7-day free trial with a plan starting at $5.99/month, so it is worth checking out.
There is also a wealth of customer review apps listed here on our app store. One that I might recommend to you is our own Product Reviews app which is free to use. This app provides a way to encourage customers to engage with you, as well and each other to boost sales.
Finally, it is relatively easy to add an app to your store, we have a detailed help center doc here at this link which shows you just how to do that. How are things going with the rest of your website? If you’re looking for the next steps to grow your business further, you may be interested in our video courses on Shopify Learn! This is a free resource for you to learn about anything from marketing to store design. I highly recommend taking advantage of this as you’ll find many tips and strategies from experts in different fields. As always, should any questions arise, be sure to let me know!
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