Hi All,
We noticed in “Webhook Metrics” that the number of unsuccessful webhook deliveries is growing significantly and is now over 10% for one of our apps. Started about 3 weeks ago. No changes from our end, no logs on any levels. Also, no ideas from Shopify why it can be happening. The requests are successfully processed on retry. Is anyone else seeing it?
@daniel_egn I hope you are doing well have you find the solution ? can i see the app uninstaller webhook into the app insight ?
Hey @1080 ,
Thanks for responding! Still researching and it seems we have a lead, it’s probably connected with SSL certificate verification, specifically, issues with wildcard certs. It’s likely they need to be avoided.
Not sure I understand your question though “can i see the app uninstaller webhook into the app insight ?”.
@daniel_egn My issue was my app server was running but on app uninstalled webhooks not get fire my server up and runing with ngrock service.
app uninstalled from the store but i can see the database session still not deleted i added server log for that i can’t get the app uninstall hook.