A user reports their sticky header isn’t functioning despite being enabled in settings. The same issue affects product information that should remain fixed while scrolling.
Root Cause Identified:
Another user analyzed the CSS and found conflicting z-index values. The product page CSS (section-main-product.css) contains z-index: 3 !important; on .product__column-sticky elements, placing them at the same stacking level as the sticky header and causing them to cover it.
Proposed Solutions:
Increase the header’s z-index value to be higher than 3
Remove the z-index property from the product section elements (likely unnecessary based on the !important flags suggesting non-original theme code)
The issue appears to be a CSS layering conflict rather than a functional problem with the sticky header feature itself.
Summarized with AI on October 26.
AI used: claude-sonnet-4-5-20250929.
Hello. I need help with my website. I can’t get the header to stay sticky (although in the options I already have it selected so that it stays sticky)
I suppose something is blocking that function since also within the products I want the information to remain fixed when scrolling and I can’t do it either.