Store logo challenge

Topic summary

A store owner encountered a navigation issue where reviews and the store banner only displayed when clicking the store logo, but not when accessing the home page directly. The home page was only showing products.

Root cause identified:
The store banner wasn’t appearing on the page unless the logo was clicked, which appeared to be the underlying issue affecting the reviews display.

Resolution:
The issue has been successfully resolved by the store owner with assistance from the community.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.

Please I need assistance on my store.The reviews on my store is only displayed if I click on my store logo. But if I click the home page it doesn’t display the reviews it is only the product it display. I look forward to getting a quick resolution to this challenge.

1 Like

Thank you for your message. It has still not solved my problem. Before updating the reviews I notice the store banner doesn’t show on the page except I click on the logo. I think this is genesis of the issue.please help me out

Thank you for your passion to assist me. I have been able to get it resolved. Thank you once again.