Hi, I updated my store slogan on Shopify brand info section but when i click the link of my store in my Instagram bio, on top of the page it doesn’t change. I’ve cleared all cookies and deleted and reinstalled the app but still the same. How can i update the slogan on Instagram hyperlink? Old slogan was Handmade Goods but now it should be Home Goods with Anatolian Roots
Answer to Your Question:
- Make sure you’ve correctly updated the new slogan in the Shopify brand info section.
- Clear your browser’s cache and cookies to ensure a fresh start.
- Click the Instagram bio link again to check if the new slogan appears.
- If the issue persists, consider the following steps:
Troubleshooting Steps:
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Double-Check Slogan Update:
- Log in to your Shopify admin panel.
- Navigate to the “Online Store” section and click on “Themes.”
- Find the “Customize” option for your theme and locate the brand info or slogan section.
- Confirm that the new slogan (“Home Goods with Anatolian Roots”) is correctly entered.
- Save your changes.
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Clear Cache and Cookies:
- Open your browser settings (Google Chrome, Firefox, etc.).
- Look for the option to clear browsing data or history.
- Select “Cookies and other site data” and “Cached images and files.”
- Clear this data to ensure your browser fetches the most recent information.
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Try the Instagram Link Again:
- Open Instagram and click the link in your bio to visit your Shopify store.
- Check if the new slogan is displayed correctly.
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Additional Measures:
- If the issue still persists, try using a different browser or device to access the link. This can help determine if the problem is specific to a certain platform or device.
- Contact Shopify Support:
- If none of the above steps work, reach out to Shopify’s customer support.
- Provide them with detailed information about your issue, including the steps you’ve already taken.
- They might be able to offer more specific assistance based on your store’s configuration.
