store was not started

Topic summary

  • Issue: After purchasing a Shopify plan, the user cannot access the previously created store.
  • Question: Should they create a new store or repurchase the plan?
  • Status: No responses or resolution yet.
Summarized with AI on December 16. AI used: gpt-5.

i just purchase the shopify paln but its not opening the previous store that i have created what should i do now create a nre one or purchase the plan again