Sudden Change in Partner Discount Types - Bug or API Change?

Shopify Apps

Topic summary

Multiple developers encountered an issue where partner discounts created via Shopify’s API suddenly changed from combined discount types (shipping, order, product) to product-only discounts.

The Problem:

  • Previously working combined discounts unexpectedly reverted to product discounts only
  • New discounts created with the discountCodeAppCreate mutation ignored specified discountClasses: [SHIPPING, ORDER] parameters
  • The mutation only created product discounts despite explicit configuration for shipping and order types
  • Recreating discounts did not resolve the issue

Resolution:
Shopify acknowledged and resolved the issue. An official update was posted in the Shopify Developer Community forum addressing the discount function API problem.

Status: Resolved - developers experiencing similar issues can reference the official Shopify Developer Community thread for details on the fix.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
1

We have multiple discounts that were previously working as combined discount types (shipping, order, product) using a discount extension. Suddenly, they’ve all changed to only product discounts.

Even when creating new discounts with this mutation:

graphql

mutation CreatePartnerDiscountCode {
  discountCodeAppCreate(
    codeAppDiscount: {
      title: "sample-test"
      functionId: "2ac7f32e-3b6b-48b3-a7d3-ea8fba68e876"
      startsAt: "2025-04-30T00:00:00"
      combinesWith: {
        productDiscounts: true
      }
      discountClasses: [SHIPPING, ORDER]
      code: "sampletest"
    }
  )
}

 

It only creates product discounts, despite specifying SHIPPING and ORDER classes. Recreating them doesn’t fix the issue.

Was there a recent change to the Partner API regarding multi-type discounts? Is anyone else experiencing this problem?

Thanks

2 Likes
2

I am having the same problem. Is there any official documentation or changelog available?

2 Likes
3

This sounds like a huge issue… I recommend you also open a thread in the Shopify Developer Community:

https://community.shopify.dev/

I’ve gotten replies about technical issues way more consistently there.

Best,

Tobe

2 Likes
4

Yes, It is a big issue on our end, let me try posting over there too, thanks!

1 Like
5

mee too i have the same issue

1 Like
6

This was solved, and Shopify posted an update here:

https://community.shopify.dev/t/new-discount-function-api-has-an-issue-when-create/15528/4