A UK-based seller wants to temporarily suspend shipping to the USA due to uncertainty around new de minimis customs duty limits and their cost implications.
Problem: The seller cannot find a way to pause or remove the USA as a shipping destination in Shopify’s shipping settings.
Suggested Solution: Remove the USA from shipping zones under Settings > Shipping and delivery, which would prevent US customers from checking out.
Current Issue: The seller reports no visible “remove” option when selecting USA in the country dropdown menu.
Status: The discussion remains unresolved. A collaborator access offer was made to help configure the settings, but the seller declined, preferring to maintain full website control and seek an alternative manual workaround.
Due to the de minimus limits impact on custom duties when shipping to USA (from the UK), until the position is clear I would like to suspend shipping to the USA until there is certainty about the costs involved.
I am trying to find a way to do this under settings (shipping & delivery) and there seems to be no option to do this.
Has anyone come up with a solution?
Hey @pixidaisy
You can’t technically “pause” a single country in Shopify shipping settings, but the simplest workaround is to remove the USA from your shipping zones under Settings > Shipping and delivery. That way, customers with a US address won’t be able to check out until you add it back once things are clearer.
Best,
Moeed
Thank you Moeed but the option to remove isn’t there. I have the option to ‘search countries and regions to ship to’ but there is no ‘remove’ option.
When I select USA in the drop down box there is no option to remove.
Apologies if if I missing something obvious
No worries at all, feel free to share your collaborator request code with me and I can set it up for you.
Best,
Moeed
Thank you Moeed. I don’t have a collaborator request code and not sure what this entails.
I would prefer to retain full control of the website so I will look to see if there is another manual workaround