Hi,
Our app uses shopify draft orders to complete some functions.
Recently, one of my client’s stores encountered a problem. The specific problem is described as follows:
But after the customer clicks the “checkout button”, our app will generate a draft order, return the “invoice_url” of the draft order, and use js to jump to the “invoice_url”.
All of our other merchants can go to the checkout page instead.
But recently one of my customers encountered a problem in their store. They came to the “invoice_url” page, and the “invoice_url” page reported an error, and he did not successfully jump to the checkout page.
When we refresh the error page, we can go to the checkout page correctly.
Here is the link to the video we tested: https://www.youtube.com/watch?v=haFGjt9BpIo
This is the real checkout page after refreshing the wrong “invoice_url” page.
https://www.jackedfactory.com/27044962/checkouts/94de52c0ef9c68fea6d1f83207c59e98
We would like a shopify technician to help us troubleshoot the cause of this issue.
Best wishes!