Hi there! I have just launched my Shopify Store and am checking all my social media links. I just noticed that the link to Instagram is not active and shows the following message:
www.instagram.com is blocked
www.instagram.com refused to connect
ERR_BLOCKED_BY_RESPON
Does anyone know how to solve this issue please? What do I need to do in order to make the connection.
Thank you so much.
Hello @Angela59 ,
I am Gina from flareAI app helping Shopify merchants get $7Million+ in sales from Google Search, on autopilot.
Numerous factors could account for the lack of connection between your Shopify store and Instagram. Some potential causes include the following.
Incomplete setup of your Instagram Business account. Ensure the correct configuration by establishing a Facebook Page and associating it with your Instagram account.
Insufficient permissions granted to Shopify. Verify and authorize Shopify’s access in your Instagram settings under the “Apps and Websites” section.
Incorrect Instagram account setup within Shopify. Confirm the accurate selection of your Instagram account in the “Social media” segment of your Shopify admin.
Consider reinstalling the app or reaching out to its developer for guidance.
Sometimes, certain websites might be blocked due to regional restrictions. You can try using a VPN to access Instagram from a different location.
If possible, try accessing the link on a different device, such as a mobile phone, to see if the issue is specific to your computer.
Don’t hesitate to ask if you need any further clarification. If you find the answer helpful give it a Like and ✓ Mark it as an Accepted Solution.
Gina