The Partners GraphQL API responded unsuccessfully with the HTTP status 200 and errors

Retired Boards Appdev Tools

Topic summary

Issue: Multiple developers are encountering a “Partners GraphQL API responded unsuccessfully” error with HTTP status 200 and a 500 error code when running npm run dev or shopify theme dev commands with the Shopify CLI.

Error Details:

  • Returns “Unexpected system error” with extension code “500”
  • Occurs when initializing new apps with npm init @shopify/app@latest
  • Affects both app and theme development workflows

Attempted Fixes (Unsuccessful):

  • Running npm run dev --reset
  • Restarting terminal/computer
  • Trying different development stores
  • Creating fresh app installations

Temporary Workaround:

  • Run npm run shopify auth logout followed by npm run dev
  • Note: This is considered a workaround, not a permanent fix

Status: Initially reported as fixed via GitHub issue #1070, but the error has resurfaced with the latest CLI version. The problem appears to be network-wide affecting multiple users simultaneously, though no official Shopify outages were reported at the time.

Summarized with AI on November 11. AI used: claude-sonnet-4-5-20250929.
1

Same error as https://community.shopify.com/c/shopify-apis-and-sdks/the-partners-graphql-api-responded-unsuccessfully-with-the-http/td-p/1926357

I started a new app with

npm init /app@latest

and tried to run

npm run dev

and got this error

The Partners GraphQL API responded unsuccessfully with the HTTP status    │
│  200 and errors:                                                             │
│                                                                              │
│    [                                                                         │
│    {                                                                         │
│      "message": "Unexpected system error",                                   │
│      "extensions": {                                                         │
│        "code": "500"                                                         │
│      }                                                                       │
│    }                                                                         │
│  ]                                                                           │
│                                                                              │
│                                                                              │
│  To investigate the issue, examine this stack trace:                         │
│    at (graphql-request/src/index.ts:410)                                     │
│      throw new ClientError(                                                  │
│    at step (graphql-request/dist/index.js:63)                                │
│      op = body.call(thisArg, _);                                             │
│    at next (graphql-request/dist/index.js:44)                                │
│      function verb(n) { return function (v) { return step([n, v]); }; }      │
│    at fulfilled (graphql-request/dist/index.js:35)                           │
│      function fulfilled(value) { try { step(generator.next(value)); } catch  │
│       (e) { reject(e); } }                                                   │
│    at processTicksAndRejections (node:internal/process/task_queues:96)

Attempted Debugs:

  1. Created a new app with npm init @shopify/[email removed] to see if it was just my app breaking, new demo app works (without theme extension).
  2. Tried a npm run dev – --reset, closing out terminal, starting a new terminal, restarting comp, tried it on a different development store, still hitting the error.

Github issue:

https://github.com/Shopify/cli/issues/1700

6 Likes
2

Same issue, must be shopify wide

2 Likes
3

I’m getting the exact same error!

1 Like
4

Same here. Not seeing any outages reported but this seems to be network wide.

https://www.shopifystatus.com/

5

Hello!!!
I get the same error

Captura de pantalla 2023-03-30 a la(s) 12.55.33 p.m..png
Captura de pantalla 2023-03-30 a la(s) 12.55.33 p.m..png1154×178 5.42 KB

6

I have the same error!

7

Same error when trying a ‘shopify theme dev’ (with or without additional flags for theme and store). Was working absolutely fine earlier today…

The introspection endpoint returned a 502: │
│ https://accounts.shopify.com/oauth/introspection

1 Like
8

this is fixed as per https://github.com/Shopify/cli/issues/1700

9

I’d call that a workaround: Logout and try again.

npm run shopify auth logout
npm run dev
10

I’m getting kind of the same error again with the latest CLI

The Partners GraphQL API responded unsuccessfully with errors:

[
  {
    "message": "Unexpected system error",
    "extensions": {
      "code": "500"
    }
  }
]

Request ID: e7d7902b-9675-49da-8c03-3b287c8be16e-1711421656

To investigate the issue, examine this stack trace:
  at makeRequest (graphql-request/src/index.ts:441)
    throw new ClientError(
  at processTicksAndRejections (node:internal/process/task_queues:95)
  at async debugLogResponseInfo (@shopify/cli-kit/src/private/node/api.ts:27)
    response = await request
  at (Users/alexis/Projects/Repos/bundlejet/node_modules/@shopify/cli-kit/dist/public/node/api/graphql.js:22)
  at (Users/alexis/Projects/Repos/bundlejet/node_modules/@shopify/cli-kit/dist/public/node/metadata.js:84)