The prices are not showing up on our Collection pages and homepage

Retail & Point of Sale
1

Hi,

The prices on our website have disappeared for the collection pages.

I reached out to Shopify support and they directed me to this site.

According to the Shopify representative: “I did try to disable the apps on our backend to see if this was causing the issue yet the issue still there. I also try checking if this was an issue with theme by checking the other themes and I can verify that it only shows in your current theme. I further check the code and one thing that since this was actually a Vintage theme, there are some updates that needs to be done in order for this theme to properly work”

I tried to attach screenshots of the site with no prices, and also the screenshot the Shopify rep sent me but I received this message: “The file type (.png) is not supported. Valid file types are: csv, flow.” “The file type (.jpg) is not supported. Valid file types are: csv, flow.”

Thank you!

2

Hey there @firststepphonic You can give this approach a try and let’s see how it goes

Themes => edit code => asset => styles.scss.liquid
and add this code to bottom of the file styles.scss.liquid
to fix the problem

.current-price.theme-money > span {
display: block;
}
3

hello @firststepphonic ,

It sounds like you’re dealing with a theme issue—if your collection pages aren’t showing prices while other pages work fine, and Shopify support has pointed to your Vintage theme needing updates, then the code that renders prices on collection pages is likely outdated or missing necessary elements.

Here’s what you can do:

  • Check the Liquid files responsible for displaying product prices on your collection pages, such as collection.liquid or any associated snippets. Compare them with those in a more modern theme or Shopify’s default theme to see if any variables or filters are missing or have changed in recent updates.
  • If you’re not comfortable editing code yourself, consider reaching out to a Shopify Expert for assistance or check if there’s an updated version of your Vintage theme available from the developer. This might save you time and help ensure everything is compatible with the latest Shopify standards.
  • Regarding the screenshot upload issue, Shopify support only accepts certain file types (like CSV or flow). To share screenshots, you might upload them to an external service (such as Imgur or Dropbox) and provide a link.
4

Thanks! I didn’t find a sheet called “styles.scss.liquid”, only one called “theme.scss.liquid”. I added your code but unfortunately there was no change.

5

Thanks for this! I’ll look into it more soon. Unfortunately the theme was from another company so I’ll have to check and see what we can do.

6

Hi! You can try this method, as some themes allow you to toggle price visibility in the theme editor:

  • Go to Online Store > Themes > Customize
  • Navigate to a collection page
  • Check if there’s a Product Grid or Collection Product section
  • Look for a “Show Price” or “Display product price” toggle—ensure it’s enabled
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