the purchase button is not working need help ASAP..

Is there any body using wholesalse club?

I got inquiry from most of the customers using wholesales club, that the checkout wont be completed.

on the other hand, non registered customers and other non wholesale club users seem to be okay

have anyone got in the same situation before? I need help seriously..

Hi @chie1scent ,

This either sounds like either a coding issue or an issue with the app itself. While we would not be in a position to support this app through Shopify Support you can reach out to the developers and their support team over on their website and knowledge base here: https://launch.orbitapps.com/hc/en-us.

If you are looking for something more immediate that can work side by side with you, I would highly recommend checking out the Shopify Experts marketplace where you can hire and work with an expert developer. The link to the marketplace can be found here.

Let me know if you have any further questions.