Hi, I am trying to edit on website https://e72434.myshopify.com/
but the theme editor gives me this error with every theme I install (old and new), how can I fix this? I have been trying to contact support but the new support robot appart from being useless never connects me with support and I am in a loop. I appreciate your help.
the billing seems to be fine and it does have a valid subscription, anything else that could be causing this issue?
Hello, @urbantis !
Sorry to hear that you’re having this experience.
Have you recently received any emails from us regarding your store?
If you’re not sure, please have a look through your inbox, as well as your spam/junk folders, as sometimes our emails there.
Could you also see if you have set up any redirects in Online store > Navigation > Redirect, and please share a screenshot if you have something there.
Finally, please check your Settings > Domains to see if there is anything unusual there/any errors, and share it with me here so I can take a look.
