カート画面の配置と顧客の生年月日枠の提訴

日本語
1

先に配送先の記入があり、請求先が後ですよね

途中カード支払いの上にチェックBOXにて

配送先と同じ場合はチェック

これ見落としますよね？ 半分の顧客が配送先と請求先を二重に書いております。

無駄だと思うんです。チェックBOXの位置を配送先入力後、直下に入れたら迷いませんね。

もう一点、生年月日の入力欄も追加願います 誕生日のお祝いしたいですよね

以上 改善要望です

2

Hi @Anonymous_2624854b406544b1c00d3d7d3bff4c31 Great suggestions! These are real UX pain points at checkout. Here’s how these can be addressed:

  1. Move the “same as shipping” checkbox — You can customize checkout layout in Shopify using checkout.liquid (if on Shopify Plus) or by using a checkout UI extension to place the billing checkbox directly below the shipping address section. This reduces confusion a lot.

  2. Duplicate address issue — This is a known Shopify default checkout flow issue. The “same as shipping address” checkbox is easy to miss. Upvoting this on the Shopify Feedback board helps push Shopify to improve it natively.

  3. Date of Birth field — You can add a custom DOB field using Shopify’s additional checkout fields (available via checkout UI extensions) or by using an app like Klaviyo or Orderify to capture DOB post-purchase for birthday emails.

Hope this helps and also if this will work then don’t forget to like and mark as solution on it

3

ありがとうございます。 標準で直して欲しいので提訴しました！

4

Hi there :raising_hands:

I can definitely understand the concern regarding the billing address checkbox. If customers overlook it, they may end up entering the same information twice, which adds unnecessary friction during checkout.

For stores on Shopify Plus, it may be possible to customize the checkout experience using Checkout Extensibility or a Checkout UI Extension. Depending on the specific setup, you may be able to place the “Billing address same as shipping address” option closer to the shipping address section, making it much more visible and reducing customer confusion.

Regarding the birthday field, I agree that collecting customers’ birth dates can be valuable for birthday campaigns, loyalty programs, and personalized marketing.

If you’d simply like to collect a customer’s birth date before checkout, one possible approach is to use a custom field app such as Easify Custom Product Options. :blush:

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The app allows you to add a Date Picker field where customers can enter their birthday, and the information will be attached to the order for future reference. This can be useful if your goal is to gather birthday information without requiring additional custom development.

Hopefully Shopify will continue improving the checkout experience and customer data collection options in future updates. :heart: