"Track My Order" Button in chat window needs to go! How to remove?

“Track My Order” Button in chat window needs to go! It functions poorly and we get far too many accidental clicks from customers. How is this removed? All other auto-responses can be removed, but not this one. Please rectify this, soonest!

2 Likes

@Drew111

Welcome to the Shopify community!
Thanks for your good question.
Sorry for that , you are facing issues,
Kindly contact to the Shopify Support team they will help you.
to fix out your all issues.
Check out this link:
https://help.shopify.com/en/questions#/contact