A 2 years review about working with Jylexpress.
When I found Jylexpress fulfillment, I was soo excited about this company that I wrote a post about them on the Shopify blog. I had a hard time working with fulfillment companies in China for many years, but when I found this company. I was excited and it made me write previous my post.
Many people read my post and started to work with Jyl Express. Many also were skeptical and contact me after a few months of my post to check If I changed my mind.
Too good to be true?
I guess it takes a few years of going through highs and lows to be able to write an honest review about them.
After working two years with Jylexpress, I changed my mind.
Jyl Express exceeded my expectations!
“Yes, they are the best fulfillment company on the market for sure! And my business only survived the pandemic because of them!”
I know that this sounds too good to be true. Spending 4 years jumping from one fulfillment company to another and being very frustrated with the service. I can assure you this, it is a dream come true for my business.
I do have a background experience with different fulfillment centers in China and other countries.
My issues with fulfillment centers were:
- No contract
- Constantly increasing shipping price
- Missing stock
- Shipping wrong items, like wrong size and color
- No refund on lost parcels or faulty shipments
- Poor communication, no sales or shipment reports
- Delay on shipments
- Fraud on parcel weight, overcharging shipping prices
Working with previous fulfillment centers I had soo many headaches and sleepless nights. Before Jyl Express I was spending many nights calling fulfillment centers in China begging them to ship my goods. And I had to spend extra time controlling their invoices because of frauded shipping prices.
Now working with Jyl express I can finally sleep and relax. My shipments are always on time. They keep great communication with me and they advise me on how to improve my business on shipping costs and customer experience. And I can focus on other areas of my business.
If you are facing any of the issues I listed above. I advise you to contact Jyl Express and discover what a professional fulfillment center is like.
I am sure you will be impressed with the level of service they can provide to your business.
I am leaving here Jyl Express contact email below. The owner is Lee, contact him and start leaving your headaches behind. So you can focus on growing your business!
I hope this post can help other business owners in need.
Best
Marcos