Unable to Join Shopify Partners Slack Group

Legacy boards (read-only) Education & Credentials

Topic summary

A user is unable to join the Shopify Partners Slack group despite receiving a direct invite link from Shopify support. The issue appears to stem from their domain not being on the approved list.

Key Points:

  • Shopify support clarified they don’t directly control the partner Slack group
  • An alternative invite link was shared by another community member
  • However, this alternative link has been reported as no longer working

Current Status:

  • The issue remains unresolved
  • No working solution has been identified
  • The user is seeking guidance from others who may have encountered similar access problems
Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
1

Hi Shopify Partners Community,

I recently had a conversation with Shopify support regarding access to the Shopify Partners Slack group. They provided me with a direct invite link: https://shopifypartners.slack.com/join/shared_invite/zt-sdr2quab-mGkzkttZ2hnVm0~8noSyvw#/shared-invite/email

However, I’m unable to join using this link. Additionally, I don’t see our domain listed on the approved list. Shopify support mentioned that they don’t have direct control over the partner Slack group and suggested posting here for assistance.

Has anyone else experienced this issue? If so, how were you able to resolve it? Any help in getting access to the Slack group would be greatly appreciated!

Thanks in advance!

2

You can try this link: https://join.slack.com/t/shopifypartners/shared_invite/zt-30mq4whia-Fy97oP0TPk4NLCHaNjqOuQ

3

Doesn’t work anymore

1 Like