All of the images on our website are in a 4:3 (3:4) ratio but the button is now missing. Can anyone advise me? There is no way I’m going through hundreds of products and switching them to 2:3 ratio, which is the only portrait orientation I’m seeing…
Have you found a resolution to this or at least a workaround? I’ve been airdropping the images to my phone, cropping them in the photo app, then airdropping them back to my computer. It’s so tedious and time consuming. If you’ve found a better way, please share.
I’ve totally given up on this quest! I just use one of their presets and had to deal with my images being wonky for a while until i uploaded enough new product to have some semblance of balance again.