I do not have any shopify accounts (I had to create one today just to ask my question) however I am being charged for several months TWICE each month $39 for a total of $78 per month. I have ZERO shopify stores. What is going on??? I can’t contact support since your system will not allow me to without having an account. Stop stealing from me this is fraud. I need to speak to someone ASAP!
Topic summary
A user reports being charged $78 monthly ($39 twice per month) by Shopify for several months despite having no active Shopify accounts or stores.
Key Issues:
- The charges have been recurring for multiple months
- User created a new account solely to report this billing problem
- Unable to contact support through normal channels without an existing account
Current Status:
- The issue remains unresolved
- User is seeking immediate assistance to stop the unauthorized charges
- No response or solution has been provided yet