Unexpected false result with fulfillmentOrder.lineItems

Shopify Flow
1

I am getting a “False” from a workflow Condition that I expect a “True” from. Any ideas what’s wrong with my Condition?

Condition:

  • For at least one of the order fulfillment items (batches of items shipped, delivered, or picked up)
    • At least one of line items in that fulfillment item has a product with a product type equal to “A” (lineItems_item.lineItem.product.productType)
    • The fulfilment item is being shipped (fulfillmentOrders_item.deliveryMethod.methodType)

When I test this on an order that has products with product types of both A and B it returns false. The workflow run shows a pass (green check mark) that a product was detected with the correct product type, but at the next level up which is the line item level, it shows a fail (gray X), as if the data is not being passed up to the line item level from the product level. I’m including screenshots to hopefully explain things better.

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Here are the workflow conditions (I swapped the order to see if that would somehow help; it didn’t):

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Meanwhile, if the order contains only one item and that item has the correct type “A,” then it passes.

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Update: This issue seems to be related to the fact that this particular order was modified after the customer checked out online. I’m still not sure exactly what’s going on, though.

2

Instead of equal to bike, have you tried includes, starts with, or is at least one of?

3

It has the same result, which is what I would expect since the initial check that uses the equals or includes is already returning true.

It’s as if the TRUE result is not being passed up a step to the check for “At least one of line items”

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@PaulNewton any ideas on this one? Is this user error, or unexpected behavior?

4

Did you mean the Flow PM @ paul_n?
Try not to at people not in a thread for help, EVERYONE wants individual help for their private benefit.

5

Duly noted. I only did so because thought there was a real possibility I might have found a bug or at least “unintended behavior.”

6

I think I remember something weird about one of my workflows not going through with “at least one of” and I had to use negative logic to make it work. E.g. “None of”. And then put the action in the “Else”.

7

It’s a bit hard to tell without looking at your data because you have multiple lists.

But I suspect the problem is that you are AND’ing the two conditions together. So you need at least one fulfillment order to have the delivery method type == SHIPPING and for that same fulfillment order to have a line item with the product type that includes Bike. Likely, your fulfillment order that matches the first condition doesn’t match the second.