I have noticed that items are showing up as being updated, but I haven’t made any updates to these particular items, nor have there been any sales of these items. Has anyone had these issues before?
Hi @jewel1022 ,
This issue might be caused by a few factors:
- Third-Party Apps: Some apps connected to your Shopify store might automatically update product information (e.g., inventory syncing, SEO apps).
- Bulk Actions or Imports: If you’ve recently imported or bulk-edited products, even indirectly, this could trigger updates.
- Shopify’s Backend Processes: Occasionally, Shopify might perform background updates, especially if they’ve rolled out new features or updates.
Steps to Investigate:
- Check App Activity: Review recent activity logs in your connected apps to see if any actions were taken that could have affected your products.
- Review Shopify Activity Log: Look at your store’s activity log to see if there’s a pattern or specific action linked to these updates.
- Contact Shopify Support: If you can’t identify the cause, reach out to Shopify Support to investigate any backend processes that might have triggered these updates.
If it resolves your issue, please mark my answer as a solution or if you still need assistance, let me know. Thank you.
1 Like
Thanks for your reply!
If you find my answer useful, or if it helped, please mark my answer as a solution, Thank you